Therapy Fees, Insurance & Direct Billing | Mindful Connections
In person in North York · Online therapy across Ontario
1100 Sheppard Ave E, Unit 407 (647) 983-6940
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Mindful Connections Therapy

Fees & Insurance

No hidden costs. Here is exactly what therapy costs, how insurance reimbursement works, and what to do if money is tight. Your first step is always free.

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Individual session
$170 / 50 min
With Kate, Sepideh or Katherine · $190 with Melissa Huang · Children 10+, teens and adults
Couples and family
$200 / 50 min
Couples and family sessions · $220 with Melissa Huang
Direct billing All our therapists direct bill Sun Life and Green Shield, and some bill more insurers. Otherwise, a detailed receipt after every session.
Free 15-minute consult Ask about fees, billing and your benefits before you book anything.

Insurance and reimbursement

How coverage works

Often covered Many extended health plans include psychotherapy. Worth checking your benefits.
Direct billing All our therapists direct bill Sun Life and Green Shield, and our Registered Psychotherapists bill more insurers; which ones depends on your therapist. Otherwise, you submit our detailed receipt for reimbursement.

Auto insurance (accident benefits). If your accident benefits claim is open after a car accident, we can submit your treatment and assessment plan to your insurer through HCAI and bill them directly, so you are not paying up front and waiting for reimbursement. Approval and limits are set by your insurer and your claim, not by us. More on therapy after a car accident

eClaims enabled, powered by TELUS Health
Green Shield Canada Sun Life TELUS Health eClaims

All our therapists direct bill Green Shield Canada and Sun Life, and our Registered Psychotherapists also direct bill many more insurers through TELUS Health eClaims, including:

Green Shield Canada Sun Life Manulife Canada Life (incl. PSHCP) Desjardins Insurance Beneva Industrial Alliance (iA) Equitable Life Empire Life ClaimSecure BPA Chambers of Commerce (Johnston Group) CINUP Coughlin & Associates D.A. Townley First Canadian GroupSource LiUNA Local 183 & 506 Manion Maximum Benefit People Corporation RWAM Simply Benefits TELUS AdjudiCare Union Benefits UV Insurance

…and the list keeps growing. Which insurers we can bill depends on your plan and on your therapist, so if you do not see your insurer here, just ask during your free consultation and we will confirm what applies before your first session. For any plan we cannot bill directly, you receive a detailed receipt after every session to submit for reimbursement.

Common questions

Fees and insurance questions

A few of the things people ask about cost and coverage. Anything else, just ask on your free call.

How much does therapy cost?
Individual sessions are $170 for 50 minutes with our associate therapists, or $190 with Melissa Huang. Couples and family sessions are $200, or $220 for couples and family sessions with Melissa Huang. Your first step, a 15-minute consultation, is always free.
Does insurance cover therapy in Ontario?
Often, yes. Many extended health plans cover sessions with a Registered Psychotherapist. Coverage varies by plan, so it is worth checking your specific benefits, and we are happy to help you figure out what applies.
Do you offer direct billing, and how do I claim through insurance?
Yes. All our therapists direct bill Green Shield Canada and Sun Life, and our Registered Psychotherapists also direct bill many more extended health insurers through TELUS Health eClaims, including Manulife, Canada Life, Desjardins and others, so you may have little or nothing to pay up front. Which insurers we can bill depends on your plan and on your therapist, so ask at your consultation and we will confirm before your first session. For any plan we cannot bill directly, you receive a detailed receipt after every session to submit for reimbursement.
Are sessions with a Registered Psychotherapist (Qualifying) covered?
Many plans that include psychotherapy cover Registered Psychotherapists, including Qualifying members, but some do not. The quickest way to know is to ask your insurer whether they cover a Registered Psychotherapist (Qualifying) in Ontario. We can talk it through on your free call.
What if cost is a barrier?
Many workplace plans, Employee Assistance Programs (EAP) and Health Spending Accounts can be put toward therapy, so it is worth checking your benefits. Your first step is always a free 15-minute consultation, where you can ask about costs and billing before you commit to anything.
How do I pay for sessions?
Payment is due at the time of each session, by credit card. All our therapists direct bill Sun Life and Green Shield Canada, and our Registered Psychotherapists also direct bill many other insurers, including Manulife, Canada Life and Desjardins. Which insurers depends on your therapist, so ask at your consultation. For any plan we cannot bill directly, you receive a detailed receipt to submit for reimbursement.

Mindful Connections Therapy

Still have a money question?

Bring it to a free 15-minute consultation. We will walk through your coverage together, no pressure and no commitment needed. The fees are the same for therapy in North York at our office and online across Ontario.

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